All orders are final after they are placed. We do not cancel, edit, or refund orders under any circumstances. Please double-check your order and sizes prior to checking out to ensure that you have selected the correct items.

If your order has not shipped, it is very likely that one or more of the items in your order on pre-order items (noted by an estimated ship date). If there is no estimated ship date and your order has not shipped, it is still processing and will be shipped soon.

At this time our store is 100% online, and we do not allow in-person pick-ups.

Unfortunately, due to the fact that we are a boutique that carries multiple brands, product sizing can vary. For your convenience, we include sizing and other important details specific to that item in the description box on each product page. Please refer to those details to help choose the best size for you. If it says that an item "runs big", you may be able to size down; if it says that it "runs small" you might need to size up, and if it says "true to size", there typically aren't any sizing specifications that would prohibit that item from fitting as that size normally would.

Unless otherwise noted in the product description, the only sizes available are what is currently listed. Unfortunately, we do not offer every item in all sizes S-3X at this time.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

All orders are shipped and processed within 2-5 business days, and most customers receive their items within 3-7 business days.

Unfortunately, once your order is shipped it is in USPS possession and we have absolutely no control over what is happening, or any additional information beyond what you see on your tracking. If it has been delayed for more than a week, we suggest you contact your local post office for more information. (The post office in your zip code that is responsible for delivering your mail.)

If for some reason your package is missing, we suggest contacting your local post office responsible for delivering your mail immediately. They will be able to contact the carrier responsible for delivering your mail, and get more information. If no resolution is found, we suggest opening a missing mail claim with USPS. Also, contact our customer service department to make us aware of what's going on, so that we can also open a claim on our end if need be. Click the link below for more information: https://www.usps.com/help/claims.htm#